All images/products are copyrighted and the property of bikegifts.net. They may not be copied, reproduced or duplicated without our express permission.
ALL RETURNS MUST BE RECEIVED WITHIN 21 DAYS OF THE RECEIPT OF THE PRODUCT. ANY RETURN RECEIVED PAST
21 DAYS WILL BE REFUSED. You MUST obtain
an RMA before you return an item. All returns must have an RMA number that can be
issued by filling out the form below. The RMA # must appear on the outside of the package or we will refuse to accept the package.
If we shipped Free because of a discount, we will deduct the shipping cost.
If your shipment is damaged, contains defective merchandise, or contains items you did not order, please fill out
the RMA request immediately upon receipt. We will give you return instructions and will pay for any return shipping charges.
If you change your mind and decide you do not wish to keep an item that you ordered, please fill out the RMA request below.
We will issue a credit to the original credit card for the cost of the item and the sales tax, if applicable. Please allow 10 to 15 business
days for the credit to appear on your credit card statement. Shipping charges are not refundable and if we shipped Free because of a discount,
we will deduct the shipping cost.
Please be sure to box the item securely. The original invoice is required. Enclose the invoice plus all original packaging and accessories.
Please insure any item you are returning and it is best to ship with tracking available. If you ship a package back to us and
we do not receive it, we cannot issue a refund. Purchaser is responsible for shipping / insurance to us. We are not responsible for
returned items lost during shipping.
We are not responsible for returns because of an incorrect address. Please make sure you have
the correct address on your order (check the email confirmation you receive as well as
the page you see after order submission). If an order is not received because of an incorrect address and you request a refund,
your refund will be processed minus the shipping charge. If an order is not received because of an incorrect
address and you request a replacement, you will be charged for re-shipping. If the package is shipped via FedEx and we are charged
for an address correction, we will in turn charge you.
Please click the submit button only once (it may take several seconds for submission).
The * denotes required fields.
RMA Request For Returning Items
All returns must have an RMA number that can be
issued by filling out the form below. The RMA # must appear on the outside of the package or we will refuse to accept the package.
When returning an item, it is important that you return it in brand new condition with relevant papers, parts, and packaging intact, etc., in
order to receive a credit or exchange. If packaging is torn or damaged, there will be a 10% restocking fee. Unless damaged in shipping, items returned without all
packaging, defaced or not in the same condition when originally shipped will not be
covered by our return policy.
THIS RETURN POLICY IS NOT A WARRANTY. bikegifts.net reserves the right
to change or to cancel it at any time before accepting your order.
For all refunds, you need to precisely follow the previous return
procedures to ensure promptness of your refund. You need to also
allow a reasonable period of time for the product to arrive at our
warehouse and pass an inspection process. When your return is
accepted, we will process your credit as soon as possible.
Please complete the form below (all fields are
required) so we may process your request as soon as possible. Not
completing all fields will delay processing of your exchange or
refund.
FREE Standard Shipping for all orders over $75 within the Continental U.S.
We ship USPS and FedEx to give you greater flexibility over shipping carriers and costs. Most orders are processed
and ship within 24 hours (see shipping policies)
What Our Customers Are Saying...
Hello, I ordered 5 sets of your cards and just rcvd them in the mail. They are beautiful and creative and everyone that I showed them to loved them as well.
Thank you.--- Regina H.
You have so many good gifts to choose from that I looked no further.--- MJW
